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FAQs

Preventative Maintenance & Servicing Questions

Every question we get asked about preventative maintenance & servicing, answered straight.

Questions

How It Works

  • What is included in a gate service?

    A full service covers moving parts, motor, control board, safety devices, and wiring. It includes photocell and safety edge testing, auto-reverse force measurement, battery backup test under load, hinge and roller lubrication, track alignment, and an access control device check. A written record is provided at the end.

  • How often should an electric gate be serviced?

    Once a year is the standard interval for a residential driveway gate in regular use. Gates on commercial or rental properties, or those used many times daily, may benefit from a six-monthly visit given the higher cycle count and greater wear on moving parts.

  • What happens if I delay the service?

    Worn hinges and misaligned tracks put extra load on the motor, which shortens its life. Safety devices that drift out of calibration can exceed BS EN 12453 force limits without any visible sign. Catching these early in a service visit is significantly cheaper than a motor replacement or a repair callout.

Tell Us About Your Entrance

We’ll arrange a local installer to survey your entrance, advise on the right gate type, and quote groundwork and wiring to DHF and Gate Safe standards.

Request a Survey